Top Page > Administrator's Guide > start.ricoh Settings/Management > User Management Screen

User Management Screen

A list of registered users is displayed.

Web browser screen illustration

Item	Description
Add	Adds a user.
Edit	Edits the properties of a user that has been selected using a checkmark in the list.
Delete	Deletes users that have been selected using a checkmark in the list.
Active	Enables users that have been selected using a checkmark in the list. Enabled users can log in to start.ricoh.
Inactive	Disables users that have been selected using a checkmark in the list. Disabled users cannot log in to start.ricoh.
Import	Imports user information from a CSV file. Up to 10,000 entries can be imported at once.
Export	Exports user information displayed in the list to a CSV file.
Search box	Searches registered users by entering their last name, first name, user name, e-mail address, or organization.
Clear Search	Clears the displayed search results and returns to the list of users.
Select Items to Display	Selects the number of users displayed in the list.
Role	Displays the user's roles: [Tenant Administrator] or [User]. Click to switch between alphabetical order and reverse alphabetical order. For details, see Role and Authority.
Last Name	Displays the user's last name. Click to switch between alphabetical order and reverse alphabetical order.
First Name	Displays the user's first name. Click to switch between alphabetical order and reverse alphabetical order.
User Name	Displays the user name. Click to switch between alphabetical order and reverse alphabetical order.
Email Address	Displays the user's main e-mail address.
Organization	Displays the user's organization names. If multiple organization names are registered, they are separated by spaces. Click to switch between alphabetical order and reverse alphabetical order.
Status	Active It is possible to log in to start.ricoh. Inactive It is not possible to log in to start.ricoh. Locked If a user enters an incorrect password five times when logging in to start.ricoh, the user account becomes locked and inaccessible to the user. If this happens, the Tenant Administrator must set the user account status to [Active] to release the lock. Click to switch between alphabetical order and reverse alphabetical order.

Add New User screen

Web browser screen illustration

Item	Description
User Name	Specify a user name using up to 128 characters. Allowed characters are single-byte characters, "-", ".", and "_". ("-" cannot be entered at the beginning.)
Password	Specify the password to log in to start.ricoh. Allowed characters are single-byte ASCII alphanumeric characters and symbols. 6 to 128 characters may be specified. You may not use "\" or "`".
Confirm Password	Enter the password again for confirmation.
Main Email Address	Specify the destination for notification e-mail messages. Allowed characters are single-byte alphanumeric characters and symbols that conform to the ASCII-code standard.
Sub Email Address1–2	Specify the destination for notification e-mail messages. Allowed characters are single-byte characters and symbols that conform to the ASCII-code standard.
First Name	Specify the user's first name using up to 128 characters. Only spaces are not permitted.
Last Name	Specify the user's last name using up to 128 characters. Only spaces are not permitted.
Organization1–5	Specify organizations. You can enter up to 64 characters. Only spaces are not permitted.
Description	Specify any additional information using up to 128 characters.
External Authentication ID	Specify the login user ID for card authentication, using up to 128 characters. This can also be registered by logging into RICOH Scan CX Embedded while establishing a connection using card authentication. For information about how to log in using Card Authentication Package V2, see Card Authentication Package V2 User's Guide.
Reply Email Language	Select the language to send notification e-mail messages.
Time Zone	Select the time zone.
Role	Select [Tenant Administrator] or [User] as the user's roles. [Tenant Administrator] can specify administrator authority and user authority to access each service.
Service Access Settings	Specify administrator authority and user authority for making access to each service. For details, see Role and Authority.

Edit User screen

Web browser screen illustration

Item	Description
User Name	Displays the user's name.
Main Email Address	Specify the destination for notification e-mail messages. Allowed characters are single-byte characters and symbols that conform to the ASCII-code standard.
Sub Email Address1–2	Specify the destination for notification e-mail messages. Allowed characters are single-byte characters and symbols that conform to the ASCII-code standard.
First Name	Specify the user's first name using up to 128 characters. Only spaces are not permitted.
Last Name	Specify the user's last name using up to 128 characters. Only spaces are not permitted.
Organization1–5	Specify the user's organization. You can enter from 1 to 64 characters. Only spaces are not permitted.
Description	Specify any additional information using up to 128 characters.
External Authentication ID	Specify the login user ID for card authentication, using up to 128 characters. This can also be registered by logging into RICOH Scan CX Embedded while establishing a connection using card authentication. For information about how to log in using Card Authentication Package V2, see Card Authentication Package V2 User’s Guide.
Reply Email Language	Select the language to send notification e-mail messages.
Time Zone	Select the time zone.
Role	Displays the user's roles: [Tenant Administrator] or [User]. [Tenant Administrator] can specify administrator authority and user authority to access each service. For details, see Role and Authority.
Service Access Settings	Displays the authority for the service being used.

Registering a user

Click [Add].

Enter the user's information, and then click [OK].

To register more users, click [OK/Add Next]. When a user is registered, a notification e-mail is sent to all the specified e-mail addresses.

Editing a user's information

Select the checkbox of the user whose information you want to change, and then click [Edit].

Enter the user's information, and then click [OK].

Deleting a user's information

Select the checkbox of the user you want to delete, and then click [Delete].

Click [OK].

Enabling/disabling a user

Select the checkbox of the user whose status you want to switch, and then click [Active] or [Inactive].

Click [OK].

Importing user information

Click [Import].

Specify the import settings, and then click [OK].

On the confirmation window, click [OK].

Exporting user information

Click [Export].

Click [Download].