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Service Management Screen

Services registered on the machine appear.

Register a service using the Device Activation menu in Administration Tool, and then check whether it is registered.

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Item

Description

Add/Update License

You can add a service license and update the license.

When a service is purchased or a service contract is renewed, a new service ID is issued. This ID is required to add or update the license.

Search box

Searches registered services by entering a service name, service ID, or machine number.

Clear Search

Clears the displayed search results and returns to the list of services.

Select Items to Display

Selects the number of services displayed in the list.

Service Name

Displays the service name.

Service ID

Displays the service ID.

Click to switch between alphabetical order and reverse alphabetical order.

Machine ID

Displays the number of the machine using the service.

Click to switch between alphabetical order and reverse alphabetical order.

Usage Start Date

Displays the date when the service is first used.

Click to switch the order between "the newest first" and "the oldest first".

Usage End Date

Displays the date of the license deadline of the service.

Click to switch the order between "the newest first" and "the oldest first".

Status

Displays the usage status of the service.

Click to switch between alphabetical order and reverse alphabetical order.

Adding the service license

1Log in to start.ricoh, and then click [Service Management].

2Click [Add/Update License].

3Select the [Newly add a license] check box, enter the service ID in [Service ID], and then click [Next].

Enter the service ID issued when the license was renewed.

4Confirm the terms of use, select the [Agree] checkbox, and then click [Add].

5Click [OK].

Updating the service license

1Log in to start.ricoh, and then click [Service Management].

2Click [Add/Update License].

3Select the [Update a license] check box, enter the service ID in [Service ID], and then click [Next].

Enter the service ID issued when the license was renewed.

4Confirm the terms of use, select the [Agree] checkbox, and then click [Next].

5Select the service whose license will be updated, and then click [Update].

6Click [OK].

Checking the usage status of the service

1Log in to start.ricoh, and then click [Service Management].

2In search box, enter a service name, service ID, or machine number for the service you want to check, and then click serch button.

3Check [Status] for the service you want to check in the search results.

The service is registered and becomes available if [Status] is changed to [Using...] or [Using... (updated)].