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Whiteboard errors

Failed to send the file. Please refer to Troubleshooting in the user manual and then try again.

The whiteboard is not connected to the network or not turned on.

Check the network and power status of the whiteboard. For details, see the manual of the whiteboard.

Failed to save the file. Please refer to Troubleshooting in the user manual and then try again.

The whiteboard is not connected to the network or not turned on.

Check the network and power status of the whiteboard. For details, see the manual of the whiteboard.

The application is not started on the Whiteboard. Please start it.

The application cannot be enabled on the whiteboard for reasons such as the administrator settings screen or login authentication screen being displayed on the whiteboard.

Operate the whiteboard so that the screen of the whiteboard is displayed.

The whiteboard is busy processing something else and cannot respond now. Please try again after it finishes. If an error message is displayed on the whiteboard please check it and then close it, then try again.

The whiteboard is under a heavy load for reasons such as writing or reading files, hosting a remote whiteboard, or processing other tasks.

Wait until the operation on the whiteboard is complete, or close the remote whiteboard and try again.

Failed to save because functions are restricted on the whiteboard.

Some functions are restricted on the remote whiteboard. Remove the restriction on the hosting machine of the remote whiteboard.